Welcome to Team Trilogy! This page is designed to support all Trilogy team members with the latest Trilogy information and ideas to help support your personal wellbeing.  

Team Trilogy Values 

One Trilogy Team - Working together, respect, open & honest, positive communication 
Encourage Creativity - Support innovation, try new ideas, adopt change 
Be Constructive - Adopt a positive, can-do anything is possible mindset 
Deliver Excellence - Provide the Customer experience you want to receive 
Promote Wellbeing - Self-care, support others, be active, work/life balance 
Embrace Diversity - Champion Equality, Diversity & Inclusion 

As a team member, we encourage you to take advantage of our excellent team benefits. Trilogy Wider Wallet offers you discounts on retail, holiday, family activities, meals out and more. 

Benefits Summary for All Trilogy Contracted and Casual Worker Employee’s  
Ongoing CPD and training online via IHASCO 
Welfare counselling and support for any challenging times 
Free Supergold Team membership with 8 day advanced bookings rights 
Exclusive discounts for Myzone belts to monitor your training 
Discounted Family Supergold membership for all Trilogy clubs 
Trilogy Family Leisure Card, with PAYG prices if family member does not wish to commit to a discounted Supergold membership 
Free swimming cinema and health suite use for Family Leisure Card holders - book on the day only 
£25 discount Berzerk private hire 
10% discount Holiday Playscheme 
10% discount Children’s Parties (all sites) 
10% Discount on Function Hire at Duston 
Additional Benefits Summary for Trilogy Contracted Employees’ Only 
HolidayFlex offers the opportunity to add up to 10 extra days annual leave a year 
Workplace Bikes – offering discounted bikes paid via your salary 
Health Cash Plan – claim cash towards your healthcare costs 
Additional leave added for each quarter worked without any sickness taken 
Find out how to access the Trilogy team benefits below 

Team Trilogy Support - My Mind Pal 

 
Counselling Service 
 
Welfare counselling and support for any challenging times. 
Speak to accredited counsellors via a 24/7 confidential telephone support line 
Phone 0800 612 8345 employer Trilogy Active 
- Counselling 
-Financial help 
-Management support 
-Medical Advice 
-Legal advice 
 
My Mind Pal 
 
My Mind Pal 'helps everyday working people, reduce their stress levels and enjoy life more' 
Download your app today and use access code BHEA2SFP to get started. 
 
 
 
 
 
As an important partner to the University, Trilogy team members can benefit from discounted rates for treatments at its new sports injury and rehabilitation clinic. £12.50 for 30 minute treatments and £20 for 60 minute treatments. To access this simply book your appointment via the button below and include NLT on your booking. 

Keep Active with Team and Family Memberships 

 
Supergold Team Membership 
Unlimited use of all Trilogy gyms, swimming pools, fitness classes (including online), health suites, cinema and off peak racket sports for all contracted and casual employees 
8 day advance booking rights 
To set up your membership email LT.Admin.NLT@nltrust.org.uk and include your: 
Name 
Date of birth 
Email address 
Mobile number 
Home address and postcode 
Once set up you will need to register and use online bookings to book your activities here 
 
Trilogy Facebook Page - Online Fitness Classes Group - please include STAFF in the membership number box when requesting access 
 
Discounted Family Supergold and Junior Active Membership 
Available to immediate relatives of employees only 
Family Supergold Single and Junior Active memberships discounted to £15 per month per membership 
Join online and use promo code FAMILY 
 
Family Leisure Card 
Available if Trilogy employee family member does not wish to commit to a discounted Supergold or Junior Active membership 
Free swimming, cinema and health suites - book on day only, cannot be booked in advance 
PAYG prices for all other activities 
 
Discounted Myzone belt to monitor your training 
Save £75 on both MZSwitch and MZ-3 for Trilogy Team members 
MZSwitch team price £64.99 + delivery 
MZ-3 team price £54.99 + delivery 
Order your belt here 
Read more about the benefits of Myzone here  
 

Wider Wallet Benefits Hub 

 
Workplace Bikes Scheme 
Offers discounted bikes paid via your salary. Download the scheme rules here  
 
HolidayFlex 
Opportunity to add up to 10 extra days annual leave a year. Purchase additional annual leave for 2023 through the salary sacrifice scheme. Closing date for applications is 5 December 2022. Log into Wider Wallet for more info. 
 
Health Cash Plan 
Claim cash towards your and your family's healthcare costs. Log into Wider Wallet for more info. 
 
Kiddivouchers Childcare Vouchers 
Help towards your childcare costs. Log into Wider Wallet for more info. 
 
Wider Tech 
Technology purchasing scheme providing employees with an easy and affordable way to access the latest in mobile devices, technology and electrical goods through salary deduction. Download the scheme rules here. 

Help Managing Your Finances 

 
Money Saving Expert Advice 
Includes support on: 
Financial product support 
Help for renters 
Energy bill help 
 
Budget Planner 
A guide on how to budget includes a free budget planner which analyses your finances to help you manage and control your cash. 
 
Changing Direct Debits and Standing Orders 
You may need to change the payment dates for your Direct Debits and Standing Orders. The best thing to do if you are unsure of how to do this is to contact your bank or building society for help and guidance. All of their contact details can be found on the internet. 
Please click here to find out a general information about direct debits. 
 
General financial support information 
Information to support you if you are struggling to pay your bills due to coronavirus. 

NEW Wellbeing Strategy and Wellbeing Champions 

 
Following on from the commitments we made at the recent Management Update sessions we are launching our Team Trilogy Wellbeing Strategy. The strategy aims to improve the wellbeing of everyone who works or volunteers for Trilogy Active. 
 
To support the delivery of the strategy we have created four new roles. These Wellbeing Champions will develop the Action Plans which will deliver the strategy. 
 
If you are interested in these exciting new roles please refer to the documents in the links below: 
 
You can also find these documents: 
• In the ‘Leisure Trust’ folder on the ndrive N:\Leisure Trust\Team Trilogy Wellbeing 
• In the ‘Files’ section in the Team Trilogy Communications App 
 
Applications for the role are being accepted between 9–29 January 2023 by emailing a one page statement explaining why you would like to be considered for the role to NLTRecruit.Mailbox.nlt@nltrust.org.uk 
 
If you wish to have an informal chat about the role before applying, please call Lawrence Kay, Director of Wellbeing & Enterprise on 07951 497 559. 

Our People - Team Trilogy Communications App 

 
The new Our People app is the ultimate team communication platform with messaging, file sharing, surveys & real-time analytics. This offers Trilogy multiple ways in which to engage, manage, support, and train all team members. Our People is used by recognised brands including Virgin Active, Gym Box, Serco, the NHS and many more. 
 
Team members will receive a text from Our People on or around the 16 May. The text will contain a link and a magic word (password) for you to be able to download and join the app. 
 
The new Team Trilogy app has been introduced to improve internal communication. The reasons behind its introduction are underpinned by our core values and behaviours and supports our key strategic priorities. 
 
Trilogy has a diverse workforce including permanent and casual staff as well as volunteers and this new app will enable effective communication across the whole team. By encouraging the use of a communications app on individuals’ phones it will provide everyone with a quick, instant, and easy way of communicating. 
 
The app allows the management of shift cover all in one place. Team members will be grouped into teams to ensure we do not flood everyone with shift cover messages, the messages will be sent only to the relevant Teams. 
 
The Team Trilogy app will replace all existing WhatsApp and Facebook Messenger type groups which are currently used to manage shift cover. 
 
Over the next few weeks prior to the launch, you will continue to receive further detailed information on the new App and the launch. However, if you have any questions please speak directly to you line manager. 

NPLQ Team Training Sessions 2023 

If you would like to book onto one of these sessions then please email Leah.Palmer@nltrust.org.uk 
 
Please be aware of the following when attending Team Training: 
 
Do not attend if you have any signs or symptoms of COVID-19. 
Bring your own notebook & pen. 
 
Please remember it is a requirement of your NPLQ qualification to maintain your training each month. 

2023 Training Dates 

 
Cripps 
Danes Camp 
Lings Forum 
Mounts Baths 
October 
02/10 - 12-2pm 
09/10 - 8-10pm 
23/10 - 8-10pm 
12/10 - 2-4pm 
18/10 - 2-4pm 
18/10 - 7-9pm 
November 
06/11 - 12-2pm 
13/11 - 8-10pm 
27/11 - 8-10pm 
09/11 - 2-4pm 
15/11 - 2-4pm 
22/11 - 7-9pm 
December 
04/12 - 12-2pm 
11/12 - 8-10pm 
18/12 - 8-10pm 
04/12 - 2-4pm 
13/12 - 2-4pm 
20/12 - 7-9pm 

Managing Director's Team Trilogy Updates 

SOCIAL IMPACT REPORT 

ANNUAL REPORT 

Team Trilogy Comment Form